How to Roof a House

Modern roofing contractors use the same approach for any roofing job. This method is based on several steps that are widely accepted as the most efficient ways to use labor and materials to complete the job. Orange Restoration has simplified the process to five steps. These steps take us from the first contact with a customer through final signoff and completion of work. It took us over 15 years to perfect our roofing process. We back that up with a 100% satisfaction guarantee.

Step 1: Making the Call

Orange Restoration approaches every job with customers' best interest in mind. Every roof repair Louisville KY job that we do is handled with two things in mind: do the best job possible, and provide the best customer service. Once we get all the information we need to move on to Step 2. It sounds much simpler than it is. We get most calls from people in one of these situations. They may have just experienced a huge surprise in their roofing, or they might have been researching for a while and know they need it, but they are afraid that a contractor will just sell them something they don't need, which could end up costing thousands of dollars.

Here, we need to be both therapists and contractors. We must calm fears and dispel misinformation. We strive to build trust to work more efficiently and with greater flexibility. This trust makes it easier for us to provide the details and explanations we need. Trust is the foundation of any contracting relationship. We do our best to instill, nurture, and cherish this trust throughout our partnership with you on your property.

Step 2: Site Visit and Inspection

After we have had our initial conversations, we will schedule a visit to your home for a thorough inspection of your roof, underlayment, as well as roof decking. Our skilled technicians will perform a deep-down inspection to find any damage or hidden problems. We will find the problem if it is there. Our technicians have extensive training. They've also been on the job for years learning from the best. They are the best in business, guaranteed.

Depending on the size and design of your roof, our inspection takes approximately an hour. We have enough time to inspect all areas and pay extra attention to those of particular interest. It can be difficult to spot roofing damage. It may prove difficult to determine the extent of damage caused by adhesives or attachment methods if it is found. Our highly skilled technicians will trace any damage to the source. It's free, as is Step 3.

Step #3: Estimate & Scheduling

After our inspection is complete, we will have all the information we need to create a transparent and comprehensive estimate for our recommended services. Although our technician and estimator will try to offer you several solutions to the problems we find, we cannot guarantee that there isn't a safety issue. We always consider the budget of our customers when estimating to ensure that owners have a cheaper option.

If the customer is open to our estimate, we will work with them to set a date and a time to start work. Unfortunately, our team cannot arrive at your home with the necessary tools and materials to repair every roof. It would require a fleet of trucks to do that. So instead, the technicians and estimators are sent to determine what is needed. They then establish the timeline and return to our offices to prepare all the materials and personnel required for your project. It depends on the type of roof and system you use, and it can take between 24 to 48 hours. Noting that we have the resources and expertise to manage any roof, larger or more complex solutions can take longer.

Step #4: Workload & Cleanup

Our highly skilled team of roofing professionals will arrive on time at your property and be ready to start work. The team will be briefed on what to expect and have delegated tasks. Work can begin immediately. To avoid downtime and maximize the value of each hour of labor, we plan everything. When describing our onsite philosophy, efficiency and attention to detail are keywords we use. You'll see them firsthand as we build your structure.

Orange Restoration is the expert roofing company in Louisville, KY and Southern Indiana. We have delivered the highest quality workmanship and the best products for over 15 years. Our commitment to excellence goes beyond every nail we drive and layer we fasten. This extends to the site's clean-up before we end our conversation with the client. We will not leave any items or materials on your property. Instead, we take away the clutter and waste to do fine work and clean the job site.

Customer Signoff

This is where we show our customers the great work we did and tell them everything we did to fix, replace or restore their roof. Customers appreciate the opportunity to see our work as we are still there. This makes them feel more at ease and allows them to ask questions and provide feedback. You deserve to be confident about spending that much money on roofing if you have a property or home.

We allow you to review everything we have done and ask any questions you may need. This will help you feel confident about the work and all paperwork related to labor, products, warranties, and guarantees. Every paying customer should understand how serious we took their problem and what solutions we provided. We are reliant on our customers being satisfied with our work. Therefore, we will do everything possible to keep your property in top shape year after year.